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Lean and Six Sigma Project Methodologies

(34 votes)

An introduction to five project methodologies (Lean, DMAIC, DMADV, DFSS & PMI) and when to use each.

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15 comments

  • Comment Link Matt Hansen Aug 1, 2016 posted by Matt Hansen

    Thanks, I'm glad you like it Ashish! Thanks for using StatStuff and for the kind feedback!

  • Comment Link Ashish Alva Jul 19, 2016 posted by Ashish Alva

    Thanks for the good work Matt. Really appreciated.

  • Comment Link Matt Hansen Apr 4, 2016 posted by Matt Hansen

    Thanks Isabel - I really appreciate the feedback and am glad you liked it!

  • Comment Link Isabel Soledad Apr 1, 2016 posted by Isabel Soledad

    Awesome! The best balance in theory and examples. Thanks for sharing!

  • Comment Link Matt Hansen Dec 31, 2015 posted by Matt Hansen

    Thanks for the feedback, Arif. Yes, there was a way to expand the videos to full screen, however, the code recently changed from my provider and removed that capability. I just got it fixed so by clicking on the arrows at the bottom right of each video it should expand it to the full screen.

  • Comment Link Arif Yildirim Dec 27, 2015 posted by Arif Yildirim

    Hi Matt,
    Thank you very much for sharing all these information for free.
    I have a very simple question: is there a way to watch the videos at full screen?

  • Comment Link Matt Hansen Aug 23, 2015 posted by Matt Hansen

    Siju, thanks for your feedback about StatStuff and checking out the site! I'm glad it's been a help to you.

    ASQ is one of the most popular sources for getting Lean Six Sigma (LSS) certified, however, that doesn't mean it's the "best". In my opinion, their cert requirements (like many other training orgs) are not very stringent and I've seen many folks get certified by them who were not at all capable of applying LSS; those folks knew enough to pass the exam, but had not practical application of LSS. And no, their requirement of completing a project or two is not sufficient; they do not validate the person's LSS skills nor the actual completion of those projects. Despite this critical gap, I don't necessarily think this means they're "bad" or not worth pursuing. I tend to advise only those who have already proven their application of LSS in real-world situations to pursue a cert from ASQ since they're an affordable choice. If you haven't already seen it, I recommend you check out this article I wrote that explains this in more detail: http://statstuff.com/resources/articles/straight-answers-about-lean-six-sigma-certifications.

    Based on my above comment, there's no particular book I'd recommend to pass the ASQ exam. I'd only recommend you find whatever resources help you learn the most and then apply what learned - that way you won't need to memorize answers to an exam, but your practical experience will be your best resource. But as for StatStuff, many folks have claimed that the StatStuff training content has helped them pass the ASQ exam (as well as exams from other training orgs). You're welcome to also use StatStuff's book that many folks love to use as a reference for what they learn in the videos (http://statstuff.com/products/book1). Regardless, you can't go wrong in pulling from many different resources to learn about LSS; I recommend using StatStuff (since it's free to use) and then for any gaps or for further study on any particular tool or topic, then just Google it for many other resources that may help you.

    Finally, if you haven't already seen it, I recommend you check out a comparison between all other LSS training organizations (http://statstuff.com/resources/training-organizations). This is the ONLY source that compares dozens of training orgs to let you easily see which one(s) best fit your needs.

  • Comment Link Siju George Aug 15, 2015 posted by Siju George

    Hi Matt,

    I am new to your site and find it extremely informative.
    I have recently completed APICS CSCP and now looking to pursue a six sigma certification from a reputed body/institute.
    I am based in Dubai and have zeroed in on ASQ.
    Will you be able to suggest how do I go about my preparation for the ASQ green belt.
    Can you suggest one book or some materials which would be comprehensive enough for my preparation for the ASQ Green Belt.
    Are the materials available on your website sufficient enough to prepare.

    Thanks in advance for your help.
    Siju George

  • Comment Link Matt Hansen May 28, 2015 posted by Matt Hansen

    Good question, Vamshi. Since you said it will affect the output of the body shells (which I presume means leading to sub-standard quality), then I would treat it as output-related and use Six Sigma (specifically DMAIC since it's an existing process). But since you know the root cause is the oven, then Six Sigma would be moot so you'd only need to fix the oven.

    In your situation, if the body shells are meeting quality standards, but you're finding the process is too slow and not keeping up with demand, then it would be more related to the process where you can use Lean to make that process more efficient (while hopefully still attaining your quality standards).

  • Comment Link vamshi Potluri May 24, 2015 posted by vamshi Potluri

    Hi Matt,
    In Process based shops efficiency and effectiveness are directly related, for example, if an oven in a paint shop is not working properly it will apparently effect the output of coated body shells.In most of the cases this proportionality will hold good.In these scenarios, which methodologies should we follow (Process related or output related)....???

  • Comment Link Matt Hansen Feb 9, 2015 posted by Matt Hansen

    Alexander - thanks, I'm glad to help!
    Ahmed - thanks for checking out the site. StatStuff's content is the same you'd get from most other GB or BB training organizations, so I'm not sure why anyone would want to pay for it when it's available here for free. I'm glad you're enjoying it!

  • Comment Link Ahmed Khaldi Feb 8, 2015 posted by Ahmed Khaldi

    Hi Matt.
    I responded to a linked post offering a chance to win a free access to a LSS GB course.
    this response was an opportunity for me to receive a mail from you inviting me to statstuff.com website.
    I register to statstuff.com and here I am enjoying all these free material.
    WOW.
    Really Great.
    Again, Thanks Matt.
    Best Regards
    Ahmed

  • Comment Link Alexander Titov Feb 3, 2015 posted by Alexander Titov

    Excellent, clear and very structural material!
    Thank you, Matt and your team!

    Best regards,
    Alexander

  • Comment Link Matt Hansen Jan 3, 2015 posted by Matt Hansen

    Thanks for the feedback! There's often a lot of confusing info on the different LSS methodologies. This particular video is designed to simplify the general distinctions between them. However, since there's no official body of knowledge on LSS, I wouldn't be surprised if there are variances in how different orgs teach or apply the different methodologies.

    The similarity here between DMADV & DFSS is that they are both used for developing something new (as opposed to Lean & DMAIC used for fixing something that already exists). The distinction is that DMADV is intended for a new process while DFSS is used for a new product/output.

    Despite how this layout defines the different methods in terms of their purpose or goal, it's not uncommon for each method (or any roadmap for each method) to also share many of the same tools/concepts between them. These are not meant to define rigid rules or a checklist for each method; common sense should always guide the application of these methods to ensure the goal of solving the problem comes well before trying apply every step in a process that may otherwise not make sense.

    I only have limited experience with DMADV & DFSS (my projects tend to primarily use DMAIC or Lean), so unfortunately I don't have any resources to reference. But I think a simple online search can yield some valuable resources.

    If anyone else has suggestions for good DMADV or DFSS sources, then please add a comment about it here. Thanks!

  • Comment Link Alexandr Zavialov Jan 2, 2015 posted by Alexandr Zavialov

    Dear Matt!


    This site is a great source of information.

    I need a clear understanding of different types of projects and corresponded methodologies next month. I've gain it.

    I have only one question:
    My previous believe was that DFSS employ usually DMADV project Roadmap, like Six Sigma employ DMAIC project cycle. In this case brick "Six Sigma use DFSS tools..."=brick "Six Sigma Use DMADV".

    Could You explain in more details how you differentiate this tools and roadmaps?

    or

    Could You direct me to sources of additional information, where I can find detailed information on issue/

    Thank You very much in advance

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Video List for Advanced Path

1. Introduction

A general overview of Lean and Six Sigma concepts including some generic tools that can be used for finding, prioritizing, and managing Lean and Six Sigma projects and initiatives.
1. StatStuff Orientation (What is StatStuff?)  
This video welcomes you to StatStuff by explaining some general concepts about how the videos are designed and how the site works.
2. Introduction to Lean and Six Sigma login not required 
An introduction to the fundamental concepts of the Lean and Six Sigma methodologies using the IPO model.
3. Lean and Six Sigma Project Methodologies login not required 
An introduction to five project methodologies (Lean, DMAIC, DMADV, DFSS & PMI) and when to use each.
4. Corporate CTQ Drilldown login not required 
A review of how to align a project opportunity to the overall business strategy and needs by understanding the business CTQs in a CTQ Drilldown.
5. Project Financial Benefits login not required 
A review of how to identify and categorize financial benefits from a project.
6. Prioritization Using a QFD Tool  
A review of how a Quality Functional Deployment (QFD) tool can be used to prioritize items, such as project opportunities.
7. Project Pre-Assessment Using a Min/Max Analysis login not required 
A review of why it’s important to do a project pre-assessment and how to do it using a Min/Max Analysis.
8. Key Roles in a Lean or Six Sigma Project login not required 
A review of the project and functional roles in Lean Six Sigma projects like Green Belt, Black Belt, Sponsor, Champion, etc.
9. Developing a Project Strategy Using IPO-FAT Tool login not required 
A review of how to build a strategy for a project and how the IPO-FAT tool can be used for developing that strategy.
10. Building a Project Storyboard login not required 
A review with examples of how to effectively communicate the progress of a project using a project storyboard.
11. Analysis of Behavior & Cognition (ABC) Model  
A review of the ABC model that explores how we think so we can understand the risks and evidence behind our decisions and how to influence others.
12. Change Acceleration Process (CAP) Model login not required 
A review of the CAP model that outlines a change mgmt method and set of tools for getting buy-in and ensuring successful implementation of the change.

2. Lean Tools and Concepts

A mix of the most common Lean tools and concepts that are more specifically applied for improving process efficiencies.
1. Introduction to Lean  
An introduction to Lean including a brief history, the philosophy of Lean, and a summary of some common Lean tools and concepts.
2. System Flow Methods login not required 
An introduction to the Lean concept of system flow methods such as one piece flow, push vs. pull systems, and just-in-time inventory.
3. Kanban Systems login not required 
An introduction to the Lean concept of improving and monitoring efficiency through visual cues called Kanban systems.
4. Value Added login not required 
An introduction to the Lean concept of identifying value-added and non-value-added steps within a process.
5. 7 Deadly Wastes login not required 
An introduction to the Lean concept on the 7 deadly forms of waste that can be found within a process.
6. 5S Program  
An introduction to the Lean concept of the 5S program and how it can help keep improve and sustain efficiency in a process.
7. Work in Process (WIP) login not required 
An introduction to the Lean concept of work in process (WIP) as a form of significant waste within a process.
8. Poka Yoke login not required 
An introduction to the Lean concept of poka-yoke and how it can be used to help sustain process improvements.
9. Spaghetti Diagram login not required 
An introduction to the Spaghetti Diagram, a Lean tool that helps expose motion and transportation forms of waste.
10. First Time Yield (FTY) and Rolled Throughput Yield (RTY) login not required 
An introduction to first time yield (FTY) and rolled throughput yield (RTY) metrics and how they can be used to measure process performance.
11. Takt Time  
An introduction to the takt time metric and how they can be used to measure process flow.
12. Value Stream Maps (VSM) login not required 
An introduction to Value Stream Maps (VSM), a Lean tool used for tracking various elements within the steps of a process.
13. Adapting Lean to Six Sigma DMAIC Flow login not required 
A description of how the Lean tools and concepts can be adapted to the Six Sigma DMAIC methodology.
14. Leading a Lean Workout (Kaizen Event) login not required 
A review of how to improve a process by leading a Lean workout (a.k.a. Kaizen Event).

3. Six Sigma Overview

A general overview of tools and concepts that apply to Six Sigma projects, especially those using the DMAIC methodology.
1. Problem Resolution Using DMAIC  
A review of how the DMAIC methodology follows the typical steps we follow when trying to resolve a problem.
2. Risk Analysis: The Reason We Use Statistics login not required 
A review of the importance of risk in our decision-making and how statistics can be used to measure that risk.
3. Overview of Statistical Terms and Concepts login not required 
A high-level review of the fundamental terms and concepts associated with statistics, such as population vs. sample data, distributions, etc.
4. Transfer Function login not required 
A review of the transfer function and the critical part it plays as a fundamental concept in the DMAIC methodology.
5. The DMAIC Roadmap (Levels 1 & 2) login not required 
A high-level roadmap through the DMAIC methodology that navigates the user through the various tools and concepts for leading a Six Sigma project.

4. Six Sigma DEFINE Phase Tools & Concepts

The most common tools and concepts that pertain to the Define phase of the DMAIC methodology of Six Sigma which is intended to help us understand the problem we're trying to solve.
1. Define Phase Roadmap (Level 3)  
A detailed roadmap through the Define phase of the DMAIC methodology that navigates the user through the various tools and concepts for leading a Six Sigma project.
2. Building a Problem Statement login not required 
A review of what a problem statement and background statement are and the characteristics of an ideal problem statement.
3. Defining a Project Scope login required 
A review of what a project scope is, the value it adds to a project, and how to define it.
4. Building a Project Team login required 
A review of how to build a project team and stakeholder analysis using the ARMI tool.
5. Building a SIPOC login required 
A review of how to extend the IPO flow model by building a SIPOC.
6. Building a Process Map login required 
A review of how to extend the IPO flow model and SIPOC by building a process map.
7. Compiling Operational Definitions login required 
A review of what operational definitions are and how to compile them for a project.
8. Setting Project Milestones login required 
A review of how to set milestones for a typical Six Sigma DMAIC project.
9. Building a Project Charter login required 
A review of how to compile the various Define Phase tools for building a project charter for a typical Six Sigma DMAIC project.

5. Six Sigma MEASURE Phase Tools & Concepts

The most common tools and concepts that pertain to the Measure phase of the DMAIC methodology of Six Sigma which is intended to help us ensure we're gathering reliable data for the problem we're trying to solve.
1. Measure Phase Roadmap (Level 3)  
A detailed roadmap through the Measure phase of the DMAIC methodology that navigates the user through the various tools and concepts for leading a Six Sigma project.
2. The Necessity of the Measure Phase login required 
A review of why the Measure phase is so important to the DMAIC process and why it’s so often neglected.
3. Different Sources of Data login required 
A review and comparison between the different sources of where we generally collect data.
4. Data Configuration for Analysis login required 
A review of how to configure data into an ideal format for doing statistical analysis in Minitab.
5. Advanced Excel Features login required 
A review of many features and functions in Excel that are often essential for configuring and analyzing data.
6. Population vs. Sample Data login required 
A review of population data and sample data and how we use them in statistical analysis.
7. Data Types login required 
A review of discrete and continuous types of data and the differences between each type.
8. Distributions: Overview login required 
A review of distributions and how they can be formed using dotplots and histograms.
9. Distributions: Normal login required 
A review of normal distributions and how to test their normality using a normality test.
10. Distributions: Non-Normal login required 
A review of non-normal and bi-modal distributions and how to test them using a normality test.
11. Central Tendency login required 
A review of the various measurements for central tendency, especially the mean and median.
12. Spread login required 
A review of the various measurements for spread or variation that include variance, standard deviation, inter-quartile range, etc.
13. Comparing Distributions and using the Graphical Summary login required 
A comparison of different types of simple distributions and how to run and interpret Minitab's graphical summary.
14. Variation Causes (Common vs. Special) login required 
A review of the two main types of variation that can affect a process – common cause variation and special cause variation.
15. Statistical Process Control (SPC) login required 
An introduction to some of the concepts of statistical process control (SPC) and how it’s used for measuring variation.
16. Testing for Special Cause Variation login required 
A review of 8 different tests for special cause variation applied to an IM-R chart.
17. Variation Over Time (Short/Long Term Data) login not required 
A review of short and long term data and the impacts that variation has over time.
18. Rational Sub-Grouping login required 
A review of how we sub-divide data for analysis using rational sub-grouping.
19. Calculating a Sample Size login not required 
A review of how to calculate a sample size using a Sample Size Calculator.
20. Defining the Project Y login not required 
A review of why we need to define a project Y and some methods for ensuring we’re defining the right project Y.
21. Defining the VOC and Defects login required 
A review of what is the voice of the customer (VOC) and how it’s used for defining various types of defect measurements.
22. Identify Root Causes: DCP Overview login required 
An introduction to the extended topic on identifying root causes using a variety of tools that will help build a data collection plan (DCP).
23. Identify Root Causes: C&E Diagram login not required 
An extension of the topic on identifying root causes using a cause & effect (C&E) diagram that will lead toward building a data collection plan (DCP).
24. Identify Root Causes: 5 Whys login not required 
An extension of the topic on identifying root causes using a 5 Whys approach that will lead toward building a data collection plan (DCP).
25. Identify Root Causes: Combining the C&E Diagram & 5 Whys login required 
An extension of the topic on identifying root causes by showing how the C&E diagram and 5 Whys approach can be combined for building a DCP.
26. Identify Root Causes: C&E Matrix login not required 
An extension of the topic on identifying root causes by showing how the C&E Matrix is used after a C&E diagram and 5 Whys for building a DCP.
27. Identify Root Causes: Building the DCP login required 
The last extension of the topic on identifying root causes by showing how to take the information gathered so far and build the DCP.
28. MSA: Overview login not required 
The first of an extended series on conducting a measurement system analysis (MSA) to help test the reliability of collected data.
29. MSA: Planning & Conducting the MSA login required 
An extended review on the series on building a MSA that covers the first two steps on how to plan and conduct the MSA.
30. MSA: Attribute ARR Test login required 
An extended review on the series on building a MSA, this covers the 3rd step of analyzing the results by using the Attribute ARR test.
31. MSA: Gage R&R login required 
An extended review on the series on building a MSA, this covers the 3rd step of analyzing the results by using the Gage R&R test.
32. MSA: Improving the Measurement System login required 
The last part of an extended review on the series on building a MSA, this covers the 4th step of improving the measurement system if the MSA fails.

6. Six Sigma ANALYZE Phase Tools & Concepts

The most common tools and concepts that pertain to the Analyze phase of the DMAIC methodology of Six Sigma which is intended to help us apply analytical tests on the collected data for finding the root cause of the problem we're trying to solve.
1. Analyze Phase Roadmap (Level 3)  
A detailed roadmap through the Analyze phase of the DMAIC methodology that navigates the user through the various tools and concepts for leading a Six Sigma project.
2. Descriptive Statistics login required 
An introduction to some less common yet very useful statistics that help to describe the data we’re analyzing.
3. Process Capability: Overview login required 
The first of a series of lessons about process capability; this lesson defines what process capability is and reviews a method for calculating it.
4. Process Capability: Steps 1 - 3 login required 
As part of a series about process capability, this lesson reviews the first 3 steps for following a method for calculating the capability of a process.
5. Process Capability: Step 4 (Normal Dist) login required 
As part of a series about process capability, this lesson shows how to assess the capability of a process that’s based on a normal distribution.
6. Process Capability: Step 5 (Non-Normal Dist) login required 
As part of a series about process capability, this lesson shows how to assess the capability of a process that’s based on a non-normal distribution.
7. Process Capability: Step 6 (Binomial) login required 
As part of a series about process capability, this lesson shows how to assess the capability of a process that’s based on discrete or binomial data.
8. Defining Performance Objectives login required 
A review of how to define the performance objectives based on the results of a process capability analysis.
9. Hypothesis Testing: Overview login not required 
An introductory overview to an extended series about hypothesis testing. This lesson includes the general 4 step process used for hypothesis testing.
10. Hypothesis Testing: Formal & Informal Sub-Processes login required 
An extension on a series about hypothesis testing, this lesson builds on the prior 4 steps for hypothesis testing by looking at the 6 basic sub-steps.
11. Hypothesis Testing: Statistical Laws and Confidence Intervals login not required 
An extension on a series about hypothesis testing, this lesson introduces some statistical concepts that are fundamental to most hypothesis testing.
12. Hypothesis Testing: Finding the Right Statistical Test login not required 
An extension on a series about hypothesis testing, this lesson reviews a chart that can help you find the right statistical test for your analysis.
13. Hypothesis Testing: Proportions (Compare 1:Standard) login required 
An extension on a series about hypothesis testing, this lesson reviews the 1 Proportion Test as a measurement of proportions.
14. Hypothesis Testing: Proportions (Compare 1:1) login not required 
An extension on a series about hypothesis testing, this lesson reviews the 2 Proportions Test as a measurement of proportions.
15. Hypothesis Testing: Proportions (Compare 2+ Factors) login required 
An extension on a series about hypothesis testing, this lesson reviews the Chi2 Test (Goodness-of-Fit & Association) as a measurement of proportions.
16. Hypothesis Testing: Cent Tend-Normal (Compare 1:Standard) login required 
An extension on a series about hypothesis testing, this lesson reviews the 1 Sample T test as a central tendency measurement for normal distributions.
17. Hypothesis Testing: Cent Tend-Normal (Compare 1:1) login required 
An extension on a series about hypothesis testing, this lesson reviews the 2 Sample T & Paired T tests as central tendency measurements for normal distributions.
18. Hypothesis Testing: Cent Tend-Normal (Compare 2+ Factors) login required 
An extension on a series about hypothesis testing, this lesson reviews the ANOVA test as a central tendency measurement for normal distributions. It also explains what residuals and boxplots are and how to use them with the ANOVA test.
19. Hypothesis Testing: Cent Tend-Non Normal (Nonparametric Tests Overview) login required 
An extension on hypothesis testing, this lesson explains what nonparametric tests are and how they’re used for non-normal distributions.
20. Hypothesis Testing: Cent Tend-Non Normal (Compare 1:Standard) login required 
An extension on hypothesis testing, this lesson reviews the 1 Sample Sign & Wilcoxon tests as central tendency measurements for non-normal distributions.
21. Hypothesis Testing: Cent Tend-Non Normal (Compare 1:1) login required 
An extension on hypothesis testing, this lesson reviews the Mann-Whitney test as a central tendency measurement for non-normal distributions.
22. Hypothesis Testing: Cent Tend-Non Normal (Compare 2+ Factors) login required 
An extension on hypothesis testing, this lesson reviews the Mood’s Median & Kruskal-Wallis tests as central tendency measurements for non-normal distributions.
23. Hypothesis Testing: Spread (Compare 1:Standard) login required 
An extension on hypothesis testing, this lesson reviews the 1 Variance test as a measurement of spread or variation.
24. Hypothesis Testing: Spread (Compare 1:1) login required 
An extension on hypothesis testing, this lesson reviews the 2 Variance test as a measurement of spread or variation.
25. Hypothesis Testing: Spread (Compare 2+ Factors) login required 
An extension on hypothesis testing, this lesson reviews the Test for Equal Variances as a measurement of spread or variation.
26. Hypothesis Testing: Relationships (Overview) login not required 
An extension on hypothesis testing, this lesson introduces the concepts of a correlation and regression as part of measuring statistical relationships.
27. Hypothesis Testing: Relationships (Compare 1:1) login not required 
An extension on hypothesis testing, this lesson reviews the Pearson Correlation and Fitted Line Plot as part of measuring statistical relationships.
28. Hypothesis Testing: Relationships (Compare 2+ Factors) login required 
An extension on hypothesis testing, this lesson reviews the multiple regression and GLM as part of measuring statistical relationships.

7. Six Sigma IMPROVE Phase Tools & Concepts

The most common tools and concepts that pertain to the Improve phase of the DMAIC methodology of Six Sigma which is intended to help us find and pilot what improvements will fix the root cause of the problem we're trying to solve.
1. Improve Phase Roadmap (Level 3)  
A detailed roadmap through the Improve phase of the DMAIC methodology that navigates the user through the various tools and concepts for leading a Six Sigma project.
2. Compiling Analysis Results login required 
A review of how the various results from many hypothesis tests in the Analyze phase can be compiled in a simplified format.
3. Testing for Multicollinearity login required 
A review of how we can assess if the factors tested in the hypothesis tests in the Analyze phase have multicollinearity (i.e., interdependency).
4. Brainstorm & Prioritize Solutions with a Workout login required 
A review of how we can run a workout to brainstorm and prioritize solutions that will fix the root cause.
5. Brainstorm Solutions with an Affinity Diagram login required 
A review of how we can build an Affinity Diagram as part of a workout for brainstorming solutions that will fix a root cause.
6. Prioritize Solutions with an Impact Matrix login required 
A review of how we can build an Impact Matrix and PICK chart as part of a workout for prioritizing solutions that will fix a root cause.
7. Risk Assessment with a FMEA Tool login required 
A review of the importance of assessing risk and how to measure it using a FMEA tool.
8. Piloting Solutions: The Process login required 
A review of the process for successfully building and executing a pilot, which is a method for testing potential improvements to implement.
9. Piloting Solutions: Build the Pilot Plan login required 
A review of the process for successfully building a pilot plan, which is used for managing and communicating all potential improvements to pilot.

8. Six Sigma CONTROL Phase Tools & Concepts

The most common tools and concepts that pertain to the Control phase of the DMAIC methodology of Six Sigma which is intended to help us sustain the improvements that fixed the root cause of the problem we're trying to solve.
1. Control Phase Roadmap (Level 3)  
A detailed roadmap through the Control phase of the DMAIC methodology that navigates the user through the various tools and concepts for leading a Six Sigma project.
2. Building a Scorecard login required 
A review of when and how to build a scorecard for key metrics such as the output Y for improvements that were piloted or implemented.
3. Control Charts: Finding the Right Control Chart login required 
A review of a method that can be used to easily find the right control chart for the situation at hand.
4. Control Charts: I-MR Chart login required 
A review of when and how to use the I-MR control chart.
5. Control Charts: Xbar-S Chart login required 
A review of when and how to use the Xbar-S control chart.
6. Control Charts: P Chart login required 
A review of when and how to use the P control chart.
7. Control Charts: U Chart login required 
A review of when and how to use the U control chart.
8. Control Charts: Recalculating Control Limits login required 
A review of how control limits within control charts can be recalculated to account for process changes such as implementing improvements.
9. Building a Control Plan login required 
A review of how to build a control plan to help sustain the implemented improvements.
10. Documenting a New Process with SOPs login required 
A review of the necessity and how to build standard operating procedures (SOPs) when making changes to a process.
11. Closing a Project login required 
A review of the actions that are essential for successfully closing a project.
12. Getting Feedback with a Plus/Delta Tool login required 
A review of how to acquire feedback from the team by using various tools including a Plus/Delta tool.

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