Term | Definition |
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Financial Benefits Categories | A matrix of four quadrants that categorize the types of benefits typically yielded from projects. The categories are determined by two factors: 1) Impact to Cash (direct or indirect), and 2) Impact to the Business (tangible or intangible). The four categories are 1) Direct/Tangible Impact (e.g., increasing revenue, decreasing costs, etc.); 2) Indirect/Tangible Impact (e.g., shift headcount, accelerate cash flow, etc.); 3) Direct/Intangible Impact (e.g., avoid lost revenue, avoid additional costs, etc.); and 4) Indirect/Intangible Impact (e.g., improve customer satisfaction, compliance issues, etc.). |